Computer Support does not charge for an initial call out.

Home visit labour charges usually work out at £50 + VAT per call out, regardless of how long the job takes ( within reason of course !! )

Most of our customers make best use of this policy and will sort out a variety of issues whilst we are there, such as anti-virus program questions, sharing files between the computers in the home, how to backup files etc.

Getting rid of a serious virus infection is one of the longer jobs we undertake, often requiring the computer to be brought back to our Service Centre for time consuming speciallist scans.

We still only charge £50 for this.